Privacy Policy

Introduction

Colony Roofers, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website colonyroofers.us or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Submit a quote request or contact form
• Request information about our services
• Schedule an appointment or inspection
• Communicate with us via phone, email, or other channels

This information may include:

• Name and contact information (email, phone number, address)
• Property address and details
• Service requirements and project details
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed, referring URL)
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process quote requests and provide service estimates
• Schedule and perform roofing services
• Communicate with you about projects and appointments
• Send promotional communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job duties, including:

• Customer service representatives
• Project managers and estimators
• Administrative personnel

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Form processing services (FormSubmit)
• Email and communication platforms
• Analytics providers
• Payment processors

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to:

• Protect our rights, privacy, safety, or property
• Enforce our agreements
• Respond to emergencies
• Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Maintain business records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

How to Delete Your Data

To request deletion of your personal information, please:

1. Send an email to info@colonyroofers.us
2. Include "Data Deletion Request" in the subject line
3. Provide your name and any identifying information to help us locate your records
4. Specify which data you would like deleted

We will process your request within 30 days and confirm the deletion. Please note that certain data may be retained for legal or legitimate business purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about cookies and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Colony Roofers, LLC
Attn: Privacy Officer
260 Peachtree St NW
Atlanta, GA 30303
Phone: +1 (605) 602-0789
Email: info@colonyroofers.us

Last updated: July 2026